Chatbot Assistant
Review conversations, refine replies, and manage your support queue.
Sample workspace
Conversations
8
Today, Oct 9, 2026
Resolved
4
Reviewed and closed conversations
Awaiting response
2
Open conversations to follow up
Needs human review
2
Prioritize specialist requests
8 conversations
Inbox
Choose a conversation to review
Order tracking
CHAT-301 - Olivia Martin
Website/Normal priority
October 9, 2026 - Illustrative transcript
Olivia Martin09:42 AM
Where can I find my order tracking details?
Sample AI assistant09:42 AM
Open your order history and select the order. The tracking link appears when the shipment is dispatched.
Suggested follow-ups
Conversation context
Olivia Martin
olivia@example.com
- Topic
- Orders
- Channel
- Website
- Status
- Resolved
- Messages
- 2
AI quality signal
Sample confidence96%
Check the answer against your support guidance before resolving the conversation.
Illustrative score, not a model evaluation.
Internal note
Notes and replies last for this session.